17.05.2016 12:32:27
hayhurst
Posts: 13
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We have just upgraded to the latest version of WinTrans 10.3, previously we were using X8.
I have created a translation project in the usual way, and sent it to our Chinese translators. They are using version 10.2 of the Translator edition of WinTrans. When they open the translation project that I sent they get the following error message in the output window for every "file" in the project:
Error: data file is not initialized!
Source file: G:\Documents\[Chinese characters]\...
there are also red question marks overlaying the icons for each "file" in the projects tab.
Of course the translation project does not and should not contain any of the source files that are to being translated.
When I try opening the translation project on my machine it opens without a problem.
Any Idea what is happening? Could the problem be the Chinese characters in the path to the translation project????
edited by hayhurst on 17.05.2016
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17.05.2016 22:14:48
Support
Administrator
Posts: 245
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Hello,
the most usual reason...
Windows 8 and 10: Check if the .NET Framework 2.0 is active to use. It is a Windows Feature which must be "Turn On".
"Control Panel" | "Programs and Features" | "Turn Windows feature on or off"
. enable/check the feature ".NET Framework 3.5 (includes .NET 2.0 and 3.0)"
Regards,
Support, Schaudin.com
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18.05.2016 11:09:16
hayhurst
Posts: 13
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Thanks will get them to give it a try. Our software also uses the ".NET Framework 3.5 (includes .NET 2.0 and 3.0)" feature so I guess they may already have it turned on (by the way can get your installer to turn it on for you)
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18.05.2016 11:48:50
Support
Administrator
Posts: 245
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> Our software also uses the ".NET Framework 3.5 (includes .NET 2.0 and 3.0)" feature so I guess they may already have it turned on
>
Yes.
> (by the way can get your installer to turn it on for you)
>
I don't know at the moment. It is turned on that .NET 2.0 is required -- this is checked at least.
Q: Have you send the/a .fsmdb database file to your translator?
Regards,
Support Schaudin.com
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18.05.2016 12:18:14
hayhurst
Posts: 13
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You definitely can get your installer (bootstrapping setup.exe) to turn on the feature for you, I know because I author our installer and we turn on the same feature.
I used the export feature in wintrans to export a translation project and zip the project up. So effectively yes we did send them a .fsmdb database file contained in the exported zip file.
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18.05.2016 12:31:00
Support
Administrator
Posts: 245
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This can be the reason...
zip file: Your translator must extract the .fsmdb file out or the zip file. Open the .fsmdb database file not inside the zip file
Thank you for the Installer infos.
Regards,
Support, Schaudin.com
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19.05.2016 18:20:50
hayhurst
Posts: 13
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Our translators are running windows 7 64 bit so no ".NET Framework 3.5 (includes .NET 2.0 and 3.0)" feature.
They are unzipping before opening the project
edited by hayhurst on 19.05.2016
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20.05.2016 11:17:25
Support
Administrator
Posts: 245
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.
Can you send me the .fsmdb database file you've sent to your translator?
-> support@schaudin.com Subject: "Error: data file is not initialized"
Please try:
Open one of the sample projects to see if this works:
"View" | "Samples Page" | -> open one of the samples listed
Support, Schaudin.com
edited by Support on 20.05.2016
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23.05.2016 15:44:02
hayhurst
Posts: 13
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Ok email sent
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