For support issues and specific questions related to RC-WinTrans' use, features and functions.
01.10.2013 17:56:43
kantar
Posts: 2
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Hi,
We have a project that translates English source text (around 10.000 strings) into 24 languages. We used to make it work without problem within WinTrans 7, but had to upgrade to accommodate an upcoming ribbon into our application. I've been able to migrate the whole project from WT7 into 9.3, not without several errors due to excessive RAM usage, but all in all, it worked. However, the main issue now is every time I hit F6 to open the targets window, WT9.3 starts eating RAM until reaching 1,4GB of usage before displaying the status of the different PTVs. I may sometimes be able to write one PTV, but got blocked for lack of memory when trying to write a second one. My PC has 4GB of RAM, but this is not the limitation, as I've been able to replicate the same behavior with a i7 machine with 8GB of RAM. Beware, both machines are using 64 bits version of Win 7.
Do you have any idea why this is happening? Is there any way to solve this and get WT9.3 to behave at least as WT7?
Thanks a lot in advance!
Best regards,
Sébastien
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02.10.2013 10:44:24
kantar
Posts: 2
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Hi,
Me again, I begin to despair. Here's the typical error I receive when I try to display all PTVs in the project, or when I hit F6:
Some quick help would really be appreciated!
BR,
Seb
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02.10.2013 15:39:47
Support
Administrator
Posts: 245
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Hello Sébastien,
your image is not shown in your posting. You can send your image to our support team: support@schaudin.com
Question: How many languages have you set to be visible?
-> Use the "Languages" dialog to set only one target language to be visible- source and ONE target language.
RC-WinTrans 9 was initially designed to show and work with the source data and (only) one target language. Displaying several target languages may be the cause of the problems, especially because of the large number of items (about 10,000).
The predecessor RC-WinTrans 7 has a simpler design that is more suited to displaying and editing several languages at once.
Please let me know if it works with only one target language visible in your RC-WinTrans 9.
Regards,
Support, Schaudin.com
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edited by Support on 03.10.2013
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